Privacy Policy

1. Introduction

This Privacy Policy explains how maphoriq.com collects, uses, and protects your personal information when you use our social casino website. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

2.1 Information You Provide

We may collect information that you provide directly to us, including:

• Contact information such as name and email address when you contact us
• Age verification information to ensure compliance with 18+ requirements
• Communication preferences and feedback

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Browser type and version
• Operating system
• IP address and general location data
• Pages visited and time spent on our site
• Device information
• Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. These include:

• Essential cookies required for site functionality
• Analytics cookies to understand site usage
• Preference cookies to remember your settings

3. How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain our social casino services
• To verify age requirements and ensure compliance
• To respond to your inquiries and provide customer support
• To improve our website and user experience
• To analyze site usage and performance
• To comply with legal obligations
• To protect against fraud and abuse
• To send important updates about our services

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you have given explicit consent for specific purposes
• Legitimate Interests: For improving our services and ensuring security
• Legal Obligations: To comply with age verification and other legal requirements
• Contract Performance: To provide the services you request

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our website
• Analytics providers to understand site usage
• Legal authorities when required by law
• Professional advisors such as lawyers and accountants

All third parties are required to maintain the confidentiality of your information and use it only for specified purposes.

6. Data Retention

We retain your personal information only for as long as necessary:

• Account data: While you use our services and for 2 years after
• Contact inquiries: For 3 years after resolution
• Analytics data: Aggregated data retained indefinitely
• Legal compliance data: As required by law

After the retention period, we securely delete or anonymize your data.

7. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Restriction: Request restriction of processing
• Portability: Receive your data in a structured format
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at support@maphoriq.com

8. Cookie Management

You can control cookies through:

• Our cookie consent banner when you first visit
• Your browser settings to block or delete cookies
• Opting out of analytics cookies through our settings

Note that disabling certain cookies may affect site functionality.

9. Data Security

We implement appropriate security measures to protect your data:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices
• Regular backups and disaster recovery plans

While we strive to protect your data, no method of transmission over the internet is completely secure.

10. International Data Transfers

Your data may be transferred to and processed in countries outside New Zealand. We ensure appropriate safeguards are in place through:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Binding corporate rules

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we discover we have collected data from someone under 18, we will delete it immediately.

Parents or guardians who believe their child has provided information should contact us at support@maphoriq.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Significant changes will be communicated through:

• Email notification if we have your contact details
• Prominent notice on our website

Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any information.